Frequently Asked Questions
Everything you need to know about shopping pre-loved treasures.
How do you determine the condition of your vintage items?
Each piece undergoes a rigorous inspection. We categorize items as 'Excellent' (no visible flaws), 'Very Good' (minor wear consistent with age), or 'Good' (noticeable character marks), all of which are detailed in the product description.
What is your return policy for thrifted goods?
Due to the unique, one-of-a-kind nature of vintage clothing, all sales are final. However, if an item arrives significantly different than described, please contact us within 48 hours for a resolution.
How often do you drop new collections?
We refresh our inventory every Thursday at 6:00 PM EST. Sign up for our newsletter to get early access to our curated weekly 'Vault' drops.
How do I know if an item will fit me?
Vintage sizing varies greatly from modern standards. We provide flat-lay measurements (chest, waist, and length) for every garment to help you ensure a perfect fit.
Do you ship internationally?
Yes, we ship worldwide! Shipping costs and delivery times are calculated at checkout based on your location and the weight of your package.
Are the clothes cleaned before they are shipped?
Absolutely. All items are professionally steamed and sanitized using eco-friendly methods before being listed, ensuring they are ready to wear the moment they arrive.